To work with PagerDuty incidents from Slack, please link your accounts

#1

Hello,

We are having issues where we have to keep linking our account every time we acknowledge an incident, which is a hectic task any way to keep it permanent. Thanks

#2

Hello,

Thanks for reaching out. Can I confirm this is through an app like Slack or Teams? This sounds like it might need more investigation as this link should be permanent. If you can reach out directly to the support team support@pagerduty.com with some examples of when this happened.

John